It All Begins With Home
Founded in 1994, Franklin American Mortgage Company (FAMC)
is a privately-held, full-service mortgage banking firm licensed to provide residential mortgages across the nation. FAMC is a preferred lender for both consumers and mortgage professionals, offering a host of diverse, flexible mortgage products for clients with a variety of backgrounds and needs. As FAMC continues to grow, we are seeking experienced sales professionals to join our team.
Headquartered in Franklin, TN with offices and operations centers throughout the country, FAMC is an FHA Direct Endorsed, VA Automatic, a LAPP Authority, and a Fannie Mae, Freddie Mac, and a Ginnie Mae approved seller servicer. We are a six-time recipient of Inc. 500 magazine’s “Top Privately Owned Companies in America,” entering us into the Inc. 500 Hall of Fame. Since 2010, we have served as the title sponsor of the Franklin American Mortgage Music City Bowl, one of college football’s premier post-season bowl games. The game gives us an opportunity to generate national brand awareness and also support numerous bowl-related charities.
More and more mortgage professionals are choosing FAMC as the place to take their careers to the next level. With our diverse product menu, Unparalleled Service Commitment, and marketing support – FAMC is outpacing the competition.
Our President & CEO
Dan Crockett founded Franklin American Mortgage in September of 1994 and serves as the company’s President/CEO.
Under Mr. Crockett’s leadership, the company has grown from a small brokerage operation into one of the top-15 mortgage banking companies in the nation. Prior to serving as the company’s President and CEO, Mr. Crockett was a financial planner with J.H. Shoemaker & Company, Inc. in Memphis, Tennessee. Mr. Crockett earned a Bachelor of Business Administration from Lambuth University in 1991 and is a graduate of the MBA School of Mortgage Banking. He is the Co-Chairman of the IMB Executive Council for the MBA, serves on the Board of the Housing Policy Council, and is a member of the National Association of Mortgage Brokers and the Tennessee Mortgage Bankers Association. Mr. Crockett also serves on the Executive Board of the Franklin American Mortgage Music City Bowl, the Board of Directors for the Golf Club of Tennessee, and the Board of Trustees for the Tennessee Golf Foundation. In addition, Mr. Crockett was formerly on the Board of the National Mortgage Bankers Association, the Board of Directors for the Nashville Chapter of Junior Achievement, and the Board of Trustees for Belmont University. He also previously served as the Chairman for the Council on the Future of FHA.
Mr. Crockett was awarded the Entrepreneur of the Year by the Nashville Business Journal and The Tennessean newspaper in 2003, and was inducted to the Nashville Entrepreneur Center Hall of Fame in 2013 and the Williamson County Impact Awards Hall of Fame in 2015.
“I always tell everyone at our office that we are all in sales, from the receptionist up. The employees that you have understand this and that is what keeps customers coming back. It’s not price, it’s people!”
– Jeff M. TrustLine Mortgage, Inc.
FAMC Wholesale Customer
FAMC Regional Operations Centers
Retail Branch Office Locations
“FAMC’s growth has been unbelievable to observe. However, I am most amazed at our ability to treat every client and every loan like it is the most important one we have.”
– Clay Boone • Franklin, TN FAMC Licensed Mortgage Loan Originator since 1994
At Your Service!
No other mortgage company works as hard to support our sales staff as we do. From nationally recognized sponsorships such as the annual Franklin American Mortgage Music City Bowl to local-level event management in each market, Franklin American Mortgage strives to provide unmatched marketing support for our mortgage professionals; always finding new ways to connect you to your business network.
Franklin American Mortgage Music City Bowl
Legends play here! Franklin American Mortgage Company is the title sponsor of the Music City Bowl, held annually in Nashville, TN. The Franklin American Mortgage Music City Bowl matches up elite teams from the SEC and ACC or Big Ten conferences in one of college football’s premier bowl games. Past games have featured gridiron stars such as Eli Manning, Shaun Alexander, and CJ Spiller.
For more information visit MusicCityBowl.com
Marketing is your “in-house agency,” ready to help you with all your lead generation, outreach, and advertising needs.
Customer Relationship Management (CRM)
Do you wish you had the time to reach out to all of your database? To prospect? Who’s hot? Who’s not? Had one dashboard to view it all?
At FAMC we understand the importance database management and with Velocity (powered by Salesforce) we give you one of the best, most tailored CRM solutions in the industry at no cost to you. A complete library of e-mail campaigns is available for customers.
On the storefront, ALL of your marketing needs are on demand at no cost. We offer a wide range of marketing support – from printed sales collateral to e-mail design and deployment, and much more!
- Weekly e-Newsletters
- E-mail Campaigns
- Customized Marketing Collateral
- National and Local Event Management
- Customer Training Materials and Sales Presentations
- Premium Items
“FAMC managing my database before-during-and-after the loan transaction has significantly increased my referral business.”
– Joe McNamee • Franklin, TN
FAMC Licensed Mortgage Loan Originator since 1994
Just a Phone Call or E-mail Away!
Having the ability to take an application, run credit, and gain an automated approval from almost anywhere will separate you from the competition. We have equipped our LOs with the technology to service their clients from anywhere: office, home, real estate agent’s office, field, or even vacation. This is another advantage in a competitive, “need to know now” environment.
Wherever you are you can find the answer to close the deal!
Big Enough To Get It Done, Small Enough To Care
- Focused on timely delivery of the LE and CD
- Experienced processing and closing staff
Do you ever feel like a small fish in a big pond, or feel like you are on your own with little or no support? With us you can always reach a real person, not a recording. Our support staff understands the importance of every transaction and treats each with the highest priority!
Providing You the Best Resources
Why The Answer Is FAMC! / Unparalleled Service Commitment / Meet Our President / Benefits and Incentives
The Answer Is FAMC!
Tired of getting your settlement statement at the closing table? We know the importance of closing quickly and efficiently – not only for you, but also your clients. That’s why our support staff is dedicated to providing unparalleled customer service by transparently conveying the specific tasks and responsibilities throughout the entirety of the loan process and after closing. We rely on two decades of experience as one of the country’s largest privately-held mortgage institutions to give us the strength of a national bank, while our friendly support staff allows us to offer the service of a hometown lender. This unique combination allows us to process loans from application to closing as quickly as possible. The days of stressful and confusing closings are over. Why? FAMC.
Unparalleled Service Commitment
Our Unparalleled Service Commitment outlines each employee’s responsibilities, as well as details both internal and external communication standards. Upholding our reputation of excellent service with everyone who has an experience with FAMC is the key to our success. We have built that reputation based on high values, high performance, high ethics, high empathy, and high service standards. This dedication and determination will continue to make a positive impact on the culture of FAMC as we continue to grow in the future.
Benefits and Incentives
Account Executive Support
No other company strives to support its Account Executives as hard as FAMC does! Not only are you equipped with competitive and consistent pricing, a complete agency product lineup, and a customer-driven and proactive operations staff, but you are also provided with all of the tools that you need to stay competitive in the rapidly-changing marketplace.
- Comprehensive, Practical Training Program
- Ongoing Coaching and Mentoring
- Inside AE Service Representative Exclusive to the Account Executive
- Customizable Marketing Pieces
- Internal Comment Evaluation (ICE) – monthly confidential feedback on the entire Wholesale Division
- Annual National and Regional Sales Meetings
- Structured Individualized Sales and Knowledge Development
- National Marketing Campaign
- Value-Added Services Training – FHA, VA, First-time Homebuyer Seminars, FSBO Program, etc.
Make Your Move Today!
Ready To Join an Industry Leader?
Now that you know why FAMC is the answer, please contact us for a confidential, pressure-free, no commitment conversation. We are glad to answer any questions you may have and look forward to speaking with you.